Data retention and deletion
How long Qualflare keeps test results, uploaded screenshots and videos, exports, notifications and audit log entries, and what deleting an account removes.
Last updated
Qualflare keeps your test cases, suites, launches and results until someone deletes them, on every plan and with no retention setting; a few kinds of data are deleted on a fixed schedule, such as uploaded screenshots, videos and traces after 30 days.
What Qualflare keeps until you delete it
There is no retention setting, and retention is the same on every plan. Test cases, suites, launches and results don't expire: Qualflare keeps them until someone deletes them. Files you attach to a test case in the app are kept the same way.
What is deleted on a schedule
Uploaded screenshots, videos and traces are deleted after 30 days
Screenshots, videos and trace files that qf <identifier> collect uploads with your test results are deleted 30 days after upload. They disappear from the result and can't be restored. Download any you need to keep before then.
Qualflare deletes these automatically, on every plan:
| Data | Deleted after |
|---|---|
| Screenshots, videos and trace files uploaded with test results | 30 days |
| Export files | 30 days |
| In-app notifications | 90 days |
| Audit log entries | 365 days |
Trend charts show at most the last 90 days. Only the chart history ages out: your launches and results stay.
Integration delivery records, which the project's Recent deliveries panel lists, are deleted after 30 days (Recent deliveries).
When you delete your account
When you click Delete Account, Qualflare deactivates your account at once and signs you out everywhere. Qualflare erases the account permanently 30 days later, with your profile, sign-in methods, access tokens, workspace memberships and Quo conversations; to stop the erasure before then, contact support as Getting Help describes. For the steps, see Delete your account.
When you delete a project or the workspace
Deleting a project removes it and every test case, suite, launch, defect, and milestone in it, for everyone. You can't undo it or restore the project in the app.
You can delete a workspace only after you delete every project in it. Deleting a project permanently removes its test cases, suites, launches, defects and milestones. Deleting the workspace then removes it for everyone. You can't undo either step in the app.
For who can delete each one and the steps, see Archive and delete.
What the legal terms cover
The Privacy Notice section 10 and the Data Processing Addendum (Annex 1B and section 14) set out how long Qualflare keeps personal data, including backups and data after a subscription ends.
For a summary of how Qualflare handles GDPR, see GDPR at Qualflare.
Get a copy or ask for deletion
To export test cases, see Export test suites. For personal data requests, follow the Privacy Notice section 13.
Related
- Data privacy and sub-processors: where customer data is stored and which sub-processors handle it
- Project Settings: the data retention section of a project's settings
- Archive and delete: what archiving and deleting each item removes, and who can do it
- Audit logs: how long an audit log entry stays in the log
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